About Jeremy and the
DrWinMac approach
I help homes and small businesses get back to stable, quiet tech. Plain English, no upsells, and a focus on the few changes that actually make a difference.
I started at 10, learning from whoever would teach me and blowing up more RAM and video cards than I should have. I was the kid who forced Windows 95 onto a 286 when everyone said it was impossible, just to see if it could be done. By 16 I was tinkering with Visual Basic and had a website up in '97 when most people still didn't care what the internet was. I came up through dial-up, bulletin boards, and DOS, not after the industry got comfortable.
Late that same year I got handed my first Mac, and in July of '99 DrWinMac became the name. I never saw a reason to pick a side, so I didn't. The tech kept changing and I just kept following it.
For years though, the tech was only half of it. I worked restaurants from '99 on to pay for the hobby, then the lifestyle, then my daughter's lifestyle too. That side of the job taught me just as much as the computers did. It taught me how to listen, how to read a room, and how to tell the difference between what someone says they want and what they actually need.
By 2025 my body had pretty much made the case for going full time. Nearly 30 years of 20k-step days in management will do that. It wasn't a hard call though. I would have gotten here eventually because this is what I actually love. If I closed shop tomorrow I'd still be at a keyboard doing the same thing.
My focus is small businesses because I've watched them get harpooned by big box companies with hidden fees, monthly charges nobody can explain, and hold times that go nowhere. DrWinMac is me trying to be the person I always wished was on the other end of that phone. Someone who knows the tech, respects your time, and doesn't make a simple problem expensive just because they can. Most of the time it's simpler than you've been told, and a lot cheaper than what you've already been quoted.
No call centers. No scripts. You deal with one person who learns your setup and keeps it stable.
Most business owners get taken when all they need is a few tweaks to the systems they already have. I start there.
If repair makes sense, I'll fix it. If replacement makes more sense, I'll tell you that instead, and help you pick the right thing.
How I work
Listen and diagnose
You tell me what's going on in plain language. I ask a few questions, look at what you have, and figure out what's actually causing the problem before I touch anything.
Fix, upgrade, or replace
I keep it simple at first. Fix slow systems, upgrade outdated hardware where it makes sense, and help guide the right purchase when a new machine is actually the answer. In that order.
Leave it better than I found it
The goal is a setup that runs quietly and stops being a distraction. Less clutter, fewer recurring issues, and a clear picture of what you have and how to use it.
Fix it. Upgrade it. Replace it when it's time.
On-site. Denver and surrounding areas.